Shipping Policy
Last updated: 27th March 2026
Processing Time
Orders are processed within 1–3 business days.
During busy periods, processing may take up to 5 business days.
UK Shipping
Estimated delivery:
- Standard: 2–4 business days
- Tracked: 1–3 business days
Tracking
If tracking is selected, you will receive tracking information via email.
Lost or Delayed Orders
We are not responsible for:
- Postal delays
- Incorrect addresses
- Customs delays
If your order is missing, contact us and we will assist.
Incorrect Address
If an incorrect address is provided:
- We are not responsible for lost packages
- Reshipping costs may apply
Damaged Items
If your item arrives damaged, contact us within 48 hours with photos.
Contact
Echo & Earth Healing
Email: info@echoandearthhealing.com